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  • How can I place the order?
    You can place the order in your user account or as a guest user. We recommend creating an account and order from there as it will add up to your total number of orders in the future, and you will be able to qualify for a discount or loyalty rewards. Plus, it will save you time for filling the form when you’ll need us to write another assignment and will keep all the texts in one place.
  • What should I indicate when requesting a paper?
    There are some basic mandatory requirements (topic, number of pages, format, school guidelines, deadline) and additional documents that will give a writer more information that has to be used for the text (required reading list, works, cases, research, etc.). We’d ask you to attach also everything you’ve covered in the class for the paper to relate to the learned material as much as possible.
  • Do I need to pay upfront?
    No. After you drop the request, you fill out the banking page where you indicate the preferred payment method (PayPal or debit/credit card with a sufficient amount). The funds won’t be withdrawn from your card or account, and the amount will be put ‘on hold’ until you approve the paper when we’re finished.
  • How can I pay?
    You can use your PayPal account or any debit/credit card you have.
  • When is the soonest I can get my paper?
    You will receive your completed task upon your deadline or even before it, but we can guarantee that it won’t be any second later than the deadline indicated in your order.
  • What is the minimum deadline for you to finish the order?
    It depends on the topic, the type of paper (research, case, creative essay, etc.), and the writer’s availability. Some papers can be written within 30 min after you place the order, while others may take much longer.
  • Can I choose a writer?
    Yes. We don’t want you to blind assign your task to a random writer as every member of our team is an expert in a particular sphere. We recommend you to delegate your assignment to those writers who have a degree in your field and have many positive reviews from previous customers.
  • Can I text/ email the writer directly?
    Yes. In case you need to add materials, details, or comments, you can notify the writer 24/7. You can also inquire about the status of your paper at any time.
  • What formats do you work with?
    Our expertise isn’t limited by specific formats - we cover every project you might be possibly getting from your professor regardless of the college. MLA, APA, Harvard, Chicago, etc. - we will format your paper as you need it to be.
  • I need to upload extra material to my order. How can I do it?
    If you have any material you wish to be used for your paper, you can download them via your user account before the deadline. Note, please, that if you will need to change the instructions or topic, you will need to contact our client support and see what options you can choose.
  • I can’t place the order. What’s the problem?
    See if you filled all the necessary information in the form (it’s marked). Also, check if your card balance has enough money to cover the cost of the order (the money will remain ‘on hold’ but they won’t be transferred just yet). We suggest you contact our client support center if the previous tips aren’t relevant to your situation, and our support officer will take care of the problem so you can upload the materials and get your paper when you need it.
  • What affects the price of my order?
    There are many factors that affect the final price for the order. They include urgency (how soon you want the paper delivered), volume (how long should your paper be), level and ranking of the writer (a more experienced writer can charge more), type of the paper (the research will be more expensive than a personal essay, for instance), additional infographics (charts, surveys, etc.), number of used resources, and level.
  • How can I be sure of the quality?
    Every writer in our team is a native speaker with a Bachelor, Master, or Ph.D. degree in the field, and they indicate what types of papers they write. Even though you can try contacting a writer with a MA in Literature to write a paper on Microeconomics, we suggest you send a request to the one who is directly related to the discipline.
  • How can I be sure nobody will know that I used your services?
    First, your trust is the most precious thing we can hope for, and we do everything possible to maintain healthy and productive client relations by providing 100% confidentiality of anything we agree on. Second, we value our reputation on the market, which means we need to live up to every promise we make for you to be a happy and loyal user of our services. With these two things in mind, we provide you with the best confidential writing service assistance you can find on the market.
  • Do I have to mention my legal name when placing the order?
    No. The only thing you will need to write in your document is your name as it appears in the college/university registry. However, you may leave it if you won’t be able to write it in yourself because of the deadline, location, etc. This information will remain between you and us only.
  • What if you update your policies?
    We are obliged to notify you about the changes that concern gathering, storing, or using the data you provide us with. Should there be any changes, you’ll be sent an email with the options of actions you can take regarding the new policies.
  • Is there a way that my professor will find out I used external help for the assignment?
    Not from us. We keep the commercial secrets like it’s our lives depend on it and that won’t change. Ever. Moreover, we try to make every paper you order to look as much as you’d written it so it won’t evoke any suspicions.
  • Can I use somebody else’s card to pay for your services?
    You can only use payment methods that you are legally able to (in other words - own) of the ones you have the permission of the owner to use.
  • What currency do you take?
    We accept USD. if your card has other currency, it will be credited the amount that equals the amount in USD according to the exchange rate on the day when the transaction takes place. Meaning: it won’t change because the exchange rate has changed, the amount is secured and will be released to our account after you confirm the order completed.
  • I don’t like the paper. Can you rewrite it?
    To write the paper you’d like to receive, we always ask you to provide us with as much detail as possible (guidelines from your professor, format requirements from college, any additional notes, etc.). In case you don’t like the paper, you can put it on revision indicating where exactly the paper doesn’t correlate with the guidelines, and we’ll take care of it.
  • How many times can you revision it?
    You can place it on revision as many times as you’d like until it looks like the paper you want to pass to the professor. Some revisions may be free of charge (if minor), and some can cost a revision fee.
  • Can you revise my paper after I approved it?
    For it to be free of charge, you have 10 days for us to tweak it a bit. If you place it for revision after this period, it will qualify as a new order.
  • Can I request another writer to revise the paper?
    If you’d like another writer to revise your paper, this will be another service with another fee.
  • Is the revision free of charge?
    The revision is free of charge if it requires small changes. However, if you’ll need to add another chapter, change a topic, or format, it will cost a revision fee.
  • Who ensures the authenticity of the paper?
    We take full responsibility for delivering you a 100% original and unique copy. Every writer of our team is required to use credible resources, write an original text for every order, and run a few plagiarism checks using the best software for it.
  • Can I get a refund if the text is copied?
    This won’t happen on our watch so you shouldn’t worry about it at all. We are well aware of strict academic policies regarding copying other works and plagiarizing, and it’s our responsibility to never let it happen.
  • Do I need to run an independent plagiarism check after I approve the text?
    If you wish to double-check the paper on plagiarism, you can do it, and we can’t forbid you from doing it. Is it a necessity? Not at all, as our writers are required to use the plagiarism checking tools when editing the texts to eliminate the possibility of self-plagiarism or any coincidences.
  • Does plagiarism check cost any extra money?
    No. It’s included in the total cost of the order.
  • What cases are refundable?
    Each order is unique, and that’s why we have Revision and Refund departments that deal with resolving any issues that might occur during the cooperation. Fully refundable are:
    • Papers that have a high percentage of plagiarism
    • Papers that didn’t follow the guidelines provided upon placing the orders
    • Papers that were sent to the client after the mentioned deadline without any notice or agreement with the client
    • Orders where no writer has been assigned to
    • Double-placed identical orders
    • Cancellation of the order before a writer has been assigned
    The refundable amount of other papers is based on the factors and arguments provided by both parties.
  • I didn’t get the grade I hoped for. How can I get a refund?
    We can’t predict the certain grade that a particular teacher will award you with as the final grade also depends on your activity in the class, homework, projects, presence, and other factors every professor is obliged to mention at the beginning of the class. On our end, we work to provide you with high-quality service and deliver a product that corresponds to the requirements and guidelines.
  • How can I get a refund?
    We’ll send you the money the same way you’ve paid for the services. In case we aren’t able to do it the same way, our representative will contact you to ask what is the other convenient way for you to receive money?
  • How long should I wait to get my money back?
    Depending on the circumstances, it can take from 7 to 30 business days to finalize the refund. Your cooperation with us during this process is highly appreciated, as it speeds up the course of events.
  • I realized I don’t need one chapter/few pages. Can I get a refund?
    In this case, the refund won’t be available, as the writer has already done his/her work, and we believe that he/she should be rewarded for their hard work. However, if the paper is in progress and the writer hasn’t started working on the part you don’t need, you can contact the support agent and explain this situation to see if a partial refund is possible.